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Email Best Practices for Maximum Efficiency

Identify the content of the email in the subject line.

Examples:

  • FYI (no response is required or expected)
  • Action Required by: (date)
  • Urgent! – then state subject
  • Approval required: –  then state subject

When replying please consider:

  • Do you need to reply to all, or just the original email author?
  • Do you need to reply with history?

When you use the shortcut EOM (end of message) at the end of the subject line, it is considerate practice and  identifies to the receiver that there is no additional text to open.

All in all, consider if email is best or if a phone call would be more effective and efficient.

What are your best practices for using email and getting through the day not missing important information?

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